Shipping policy

SHIPPING POLICY

We ship all orders from our facility in the USA. Here's what you need to know:

Processing Time: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods:

• Standard Shipping (5-7 business days)
• Expedited Shipping (2-3 business days)

Domestic Shipping (USA): We ship to all 50 states. Shipping costs are calculated at checkout based on your location and order weight.

Product Care: Our treats are all-natural with no preservatives. We package them carefully to maintain freshness during transit. Please refrigerate upon arrival for optimal freshness.

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at pawlistictreats@gmail.com within 48 hours of expected delivery. We'll work with you to resolve the issue promptly.